When Things Go Wrong


I hosted a webinar recently called “how to plan right when things go wrong” (a snippet of the webinar can be viewed in the clip above) ……. Well, little did I know how wrong things were about to get. The webinar was great and the main focus of it all was crisis management. As event professionals, we understand that crisis will happen and it’s all about how to approach it. 

Well, no one was prepared for the crisis of covid-19 and the impact it will have on the event industry until it happened and here we are right in the middle of it all. In full disclosure, I had one event cancel and three events get postponed in the month of April and we are yet to reschedule a new date because there is a lot of uncertainty regarding what will happen next.

The last point I mentioned in the webinar was to be flexible and improvise when a crisis occurs. This point has been so real over the last few days. Here are some tips on what to do with the crisis we are...

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